We're here to help
Whether you have a question, need assistance, or want to share feedback, our team is ready to assist you
Get in touch with the right team
Reach out directly to the department that can best help you
Customer Support
Questions about orders, deliveries, or your account
support@jibudelivery.comResponse time: Within 2 hours
Store Partnerships
Interested in listing your business on Jibu
vendors@jibudelivery.comResponse time: Within 24 hours
Rider Applications
Want to earn money delivering with Jibu
riders@jibudelivery.comResponse time: Within 24 hours
Call Us
Speak directly with our support team
+211 924 700 617Mon - Fri: 7:00 AM - 9:00 PM
Sat - Sun: 8:00 AM - 6:00 PM
Email Us
For general inquiries and support
support@jibudelivery.comWe aim to respond within 24 hours
for all general inquiries
Visit Us
Come by our headquarters
Juba
Juba, South Sudan
Mon - Fri: 8:00 AM - 5:00 PM
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